We take our customers' privacy seriously and we will only collect and use your personal information as outlined below.
Data protection is a matter of trust and your privacy is important to us. We shall therefore only use your name and other information, which relates to you in the manner set out in this Privacy Policy. We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you.
We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected.
You can visit the Site and browse without having to provide personal details. During your visit to the Site you remain anonymous and at no time can we identify you unless you have an account on the Site and log on with your user name and password.
If you have any comments or suggestions, or if you are not satisfied with the way in which we handle your enquiry or complaint, please email us at info.zaxymy@envi.me
Our Privacy Statement fully complies with the Privacy Act 1988 and represents the industry’s best practice.
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ZAXY MALAYSIA does not sell, share or trade customers personal information collected online with third parties. All personal information collected online will only be disclosed within our corporate group for internal use only.
When you create an ZAXY MALAYSIA account, the personal information we collect may include your:
The personal information we collect from you will be used in some or all of the following ways:
We may pass your name and address on to a third party in order to make delivery of the product to you (for example to our warehouse, courier company or supplier).
When you register as a user on ZAXY MALAYSIA website, we will also use your personal information to send you marketing and/or promotional materials from time to time. You can unsubscribe from marketing information at anytime by using the unsubscribe function within the electronic marketing material.
Payments that you make through the Site will be processed by our appointed Payment Agent. You must only submit to us or our Agent or the Site information which is accurate and not misleading and you must keep it up to date and inform us of changes.
Your actual order details may be stored with us but for security reasons cannot be retrieved directly by us. However, you may access this information by logging into your account on the Site. Here you can view the details of your orders that have been completed, those which are open and those which are shortly to be dispatched and administer your address details, bank details and any newsletter to which you may have subscribed. You undertake to treat the personal access data confidentially and not make it available to unauthorized third parties. We cannot assume any liability for misuse of passwords unless this misuse is our fault.
You can update your personal information anytime by accessing your account on ZAXY.MY website.
ZAXY MALAYSIA ensures that all information collected will be safely and securely stored. We protect your personal information by:
ZAXY MALAYSIA uses industry standard 128-bit SSL (secure sockets layer) encryption technology when processing your financial details.
We will not share your information with any other organizations other than related companies and those third parties directly related to the delivery of the products you have purchased from ZAXY.MY website. In exceptional circumstances ZAXY.MY may be required to disclose personal information, such as when there are grounds to believe that the disclosure is necessary to prevent a threat to life or health, or for law enforcement purposes. ZAXY MALAYSIA is committed to complying with the Privacy Act and the National Privacy principles.
If you believe that your privacy has been breached by ZAXY MALAYSIA please contact us at info.zaxymy@envi.me and we will resolve the issue.
When you visit ZAXY MALAYSIA, our company servers will automatically record information that your browser sends whenever you visit a website. This data may include:
This information is collected for analysis and evaluation in order to help us improve our site and the services and products we provide. This data will not be used in association with any other personal information.
ZAXY MALAYSIA reserves the right to modify and change the Privacy Statement at any time. Any changes to this policy will be published on our site.